Good afternoon Ms. Jackie. Thank you for speaking with me this morning about your experience with us recently. We understand your frustration about being able to get in for an appointment on nights or weekends at this time. We miss Ms. Dorothy too as your therapist; however, we do have other therapist available that will suit your needs. Our prices are the most competitive, so we can keep your membership prices low for you to continue to take care of your body more regularly. We have you scheduled for this Sunday and we hope that you are able to get some relief and make your next appointment while here so we can guarantee your monthly sessions to continue at our discounted rates. Thanks again for your feedback. -Wondora, Director